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Know What You're Agreeing To

These terms govern every part of your sweepstars account — from how you fund it with PayPal, Venmo, or Play+, to what happens if you want to close it.

Account Access RulesPayment Terms CoveredState Eligibility AppliesYour Rights OutlinedData & Security Terms
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sweepstars Know What You're Agreeing To
POLICY CONTACT PATHS

How to Reach Us About These Terms

Questions about how these terms apply to your specific account situation? We keep three contact paths open. Live chat is the fastest — available directly from your logged-in account dashboard. Email is the right choice when you have documentation to attach, like identity verification records or payment transaction confirmations from PayPal or Venmo. For structured requests like account closure or a formal data audit, email creates the paper trail you may need.

Live Chat Access live chat from your account dashboard once you're logged in. It's the fastest path for any question about how these terms apply to your account right now.
Email Support Send an email when you have documents to attach — identity verification records, PayPal or Venmo transaction IDs, or a written terms dispute that needs a formal response on file.
Help Center Our help center walks through common terms topics: what triggers account suspension, how payment return eligibility works, and the steps to formally close your account when you're ready.
ACCOUNT INTEGRITY STANDARDS

How We Protect Your Account and Data

sweepstars handles your personal and payment data according to these terms and applicable law. Identity verification is required before your first withdrawal processes — it follows a document-check step that confirms your name, address, and age against what's on file. Payment data from PayPal, Venmo, or Play+ transactions is processed through encrypted channels and isn't shared with third parties outside of standard payment processing. Account activity is logged for fraud detection, and you can request a summary of what we hold.

Data Retention Account records and transaction data are kept for the period required under applicable law. After that window, you can request deletion through account settings or by contacting support directly.
Cookie Use We use session cookies to keep you logged in and performance cookies to understand how the platform runs. Manage your cookie preferences from your browser settings at any time.
Account Security Two-factor authentication is available on your account. Turn it on from the security tab — it adds a second verification step every time you log in from an unrecognized device.
Terms Change Requests If you want to dispute a recent terms update, contact us by email before the next billing period. We'll look at the timing and, where eligible, honor the prior version for open transactions.

Common Questions About These Terms

These questions come from our account holders — the things people actually look up when they want to understand what they've agreed to. We cover state access, what happens to PayPal and Venmo balances during a suspension, data rights, and how to close your account. Answers reflect what the terms actually say. For anything more specific to your situation, live chat is open from your logged-in dashboard.

Access to sweepstars depends on state law. Where online wagering is permitted, these terms apply in full. Where it isn't, you can't open or use an account regardless of what these terms say.

We send email notice before any material change takes effect. The effective date is shown at the top of the updated terms page. Continued use of your account after that date signals acceptance.

Pending balances are checked during any suspension process. Funds deposited via PayPal or Venmo but not played through are eligible for return to the original payment method after verification is complete.

Open a support ticket from your account dashboard or reach us through live chat. Tell us you want to close the account, and we'll confirm the closure and any remaining balance handling.

Send us a written request by email. We'll respond within the timeframe required by applicable law and outline what data we hold, how long we keep it, and how it's been used.

Play+ transactions follow the same terms framework as PayPal and Venmo. All three are processed as verified payment methods, and each transaction shows in your account history under the cashier section.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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